Effective date: August 6, 2026 · Last updated: August 6, 2026
GettingNext("GettingNext", "we", "us") operates gettingnext.com, an online appointment booking platform that lets service businesses ("Businesses") publish a booking page and manage appointments, and lets their clients ("Customers") book those appointments. We operate from Miami-Dade County, Florida, United States.
This policy applies to gettingnext.com, every booking page we host, and the Business dashboard. Questions or privacy requests: support@gettingnext.com.
When you are a Business with a GettingNext account, we decide how and why your account information is processed. In legal terms we are the controller(or "business") of that information.
When you are a Customerbooking an appointment, the Business you book with decides how your booking information is used — it is the controller. GettingNext only processes that information on the Business's instructions and for the purposes set out in our agreement with them. Depending on which law applies, our role is called a service provider (California Consumer Privacy Act), a processor (most other US state privacy laws), or a data processor(Jamaica's Data Protection Act, 2020).
Practically, this means a Customer can bring an access, correction, or deletion request either to the Business or to us. If you come to us, we will action it where we can and otherwise pass it to the Business and help them respond.
We do not collect a Customer phone number, and we do not send Customers SMS or WhatsApp messages.
We collect this information directly from you, automatically from your device as you use the Service, and — where a Business enters a booking on your behalf (a walk-in or phone booking) — from that Business.
Several US state privacy laws ask us to describe what we collect using their own categories. Here is the mapping.
| Statutory category | Do we collect it? | What, specifically |
|---|---|---|
| Identifiers | Yes | Name, email address, IP address, account identifier |
| Customer-records information | Yes | Name and email address held with booking records |
| Commercial information | Yes | Services booked, appointment history, cancellations, amounts paid where a Business enables payments |
| Internet or network activity | Yes | Pages viewed, clicks and interactions, errors, session replays with inputs masked |
| Geolocation data | Approximate only | City-level location inferred from IP address. We do not collect precise geolocation. |
| Professional information | Businesses only | Business name, business type, services offered |
| Protected classification characteristics | No | We do not ask for race, religion, sex, age, disability, or similar |
| Biometric information | No | — |
| Audio, visual, or similar data | No | Logos and photos a Business chooses to upload are business content, not personal recordings |
| Education information | No | — |
| Inferences / profiling | No | We do not build behavioral profiles or scores about you |
| Sensitive personal information | No | See section 5 |
We do not ask for or intentionally collect sensitive personal information — government identifiers, financial account credentials, precise geolocation, racial or ethnic origin, religious beliefs, union membership, genetic or biometric data, health information, or information about sex life or sexual orientation.
Card numbers are never collected by us: where a Business enables payments, card details go directly to Stripe.
Because Businesses control what they type into free-text fields, our agreement with them prohibits entering sensitive information into booking notes. If you believe sensitive information about you has ended up in a booking record, tell us at support@gettingnext.com and we will remove it.
We do not send marketing emails to Customers. We do not use your information to make automated decisions that produce legal or similarly significant effects about you.
We have not sold personal information in the preceding 12 months, and we have not shared it for cross-context behavioral advertising or targeted advertising. We have no plans to do either. We also do not sell or share the personal information of anyone we know to be under 16.
The analytics described in section 3 are used for our own product decisions. They are not used to build advertising audiences, and we do not run advertising on the Service.
If this ever changes, we will update this policy before the change takes effect and provide a working opt-out mechanism at that time.
We disclose personal information for the business purposes described above to the service providers that make the platform run. Each is bound by contract to use it only for the services they provide to us:
We also share Customer booking information with the Business you booked with — that is the point of the Service.
We may disclose information where required by law, to respond to valid legal process, or to protect the rights, safety, or property of GettingNext, our users, or the public. If GettingNext is involved in a merger, acquisition, or sale of assets, personal information may transfer as part of it; we will give notice before your information becomes subject to a materially different policy.
GettingNext operates from the United States, and our service providers store data primarily on cloud infrastructure in the United States. If you use the Service from outside the United States, your personal information will be transferred to and processed in the United States, which may have different data protection rules than your home country.
Wherever your data is processed, it receives the protections described in this policy, and our contracts with service providers require them to protect it.
Wherever you live, you can ask us to give you a copy of the personal information we hold about you, correct it if it is wrong, or delete it. We honor these requests subject to legal retention requirements, and we will not charge you or treat you worse for making one.
Some laws add specific rights on top of that baseline. The two sections below set out what applies in the United States and in Jamaica.
Depending on your state — California, Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and a growing number of others have comprehensive privacy laws — you may have the right:
California residentsadditionally have the right, under the "Shine the Light" law, to ask about disclosures of personal information to third parties for their direct marketing purposes. We make no such disclosures. California residents under 18 may request removal of content they posted; contact us and we will remove it.
Appeals.If we deny your request, you may appeal by replying to our decision with the word "Appeal" and your reasons. We will respond to the appeal in writing within 45 days, and if we deny it we will tell you how to contact your state attorney general.
Jamaica's Data Protection Act, 2020 gives you the right:
Where a Jamaican Business is the controller of your booking data, that Business carries the controller obligations under the Act and we support them in meeting them.
Email support@gettingnext.com and tell us what you want to do. To protect your information we need to be reasonably sure the request is really from you, so we may ask you to confirm details we already hold — typically the email address used to book or to sign in. We do not use the information you give us for verification for anything else.
We aim to respond within 45 days. If we need longer, we will tell you why and may extend by a further 45 days. There is no fee unless a request is excessive or repetitive, in which case we will tell you before doing any work.
Authorized agents. You may use an authorized agent to make a request. We will ask for written permission signed by you, and we may still ask you to verify your own identity directly.
If you are a Customer, remember the Business you booked with is the controller of your booking data. We may refer your request to them and will assist them in responding.
We use a small number of cookies and similar technologies. Some are strictly necessary — keeping you signed in, securing the session, and remembering what you selected mid-booking. Others support the product analytics and session replay described in section 3.
The booking form also stores your name and email in your browser's localStorage so it can pre-fill next time. Clearing your browser storage removes it.
Your choices. You can block or delete cookies through your browser settings, use a tracking blocker, or browse in a private window — the Service works either way, though some conveniences stop working. Because we do not sell or share personal information, browser-based opt-out-of-sale signals have no sale to apply to. If you would prefer we exclude you from product analytics entirely, email support@gettingnext.com and we will suppress and delete your analytics records.
Data is encrypted in transit. Access to production systems is restricted to those who need it, database access is scoped by tenant, and we scan our codebase for accidentally committed credentials.
No system is perfectly secure. If a breach affecting your personal information occurs, we will notify affected users and the relevant regulators as required by applicable law — including US state breach-notification statutes and, in Jamaica, the Office of the Information Commissioner. Where we process booking data on a Business's behalf, we will notify that Business without undue delay and in any event within 72 hours of becoming aware, so they can meet their own notification duties.
GettingNext is not directed at children. You must be at least 18 to create a Business account. We do not knowingly collect personal information from children under 13, and we do not sell or share the personal information of anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
Where a parent or guardian books an appointment on a child's behalf, the booking information is the parent's or guardian's to manage.
We may update this policy as the Service evolves. Material changes will be announced on this page with an updated date, and — for significant changes affecting Businesses — by email. If a change would materially expand how we use information we already hold, we will seek your consent or give you a way to opt out before it applies to that information.
GettingNext
Miami-Dade County, Florida, United States
support@gettingnext.com
If you would like this policy or a response in an alternative accessible format, let us know and we will provide one.