Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of gettingnext.com and related services (the "Service"), operated by GettingNext ("we", "us"). By creating an account or making a booking, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

"Business" means a service provider with a GettingNext account. "Customer" means a person booking an appointment with a Business through the Service.

2. The Service — and what we are not

GettingNext is a booking platform. Appointments made through the Service are agreements between the Customer and the Business — GettingNext is not a party to that agreement, does not provide the underlying services, and is not responsible for their quality, safety, legality, or delivery. Complaints about a service you booked should be directed to the Business.

3. Accounts

• You must be at least 18 years old to create a Business account.
• You are responsible for activity on your account and for keeping your sign-in credentials secure.
• Information you provide (business name, services, prices, availability) must be accurate and kept up to date.

4. Business responsibilities

If you operate a Business on GettingNext, you agree to:

• honor appointments booked through your page, or communicate promptly when you cannot;
• use Customer data (names, emails, phone numbers) only to deliver the booked service and related communications — as the data controller of that information you are responsible for complying with applicable data protection law, including Jamaica's Data Protection Act, 2020 where it applies to you;
• not use the Service for unlawful services or in breach of any applicable licensing requirement;
• set your own cancellation, refund, and lateness policies and communicate them to your Customers.

5. Acceptable use

You may not use the Service to:

• send spam or unsolicited marketing;
• make fraudulent, automated, or bad-faith bookings;
• probe, scrape, overload, or interfere with the Service or other users' data;
• impersonate another person or business;
• upload unlawful, infringing, or harmful content.

We may suspend or terminate accounts that violate these Terms.

6. Fees

The Service is currently offered free of charge during our beta period. We may introduce subscription fees with at least 30 days' notice to Businesses. Continued use after fees take effect constitutes acceptance; you may close your account at any time before then.

7. Payments between Customers and Businesses

Where a Business enables payments, payment processing is provided by Stripe and subject to Stripe's own terms. The amount, any deposit requirement, and refund entitlement are set by the Business. GettingNext facilitates the transaction but the sale is between the Customer and the Business. Card details are handled by Stripe; we never store card numbers.

8. Beta status

The Service is in active development. Features may change, be withdrawn, or occasionally malfunction. We aim for high availability but do not guarantee uninterrupted or error-free operation, and we recommend Businesses keep independent records of critical appointments.

9. Intellectual property

The Service, including its software, design, and branding, belongs to GettingNext. Businesses retain ownership of the content they upload (logos, photos, descriptions) and grant us a license to display it as needed to operate the Service.

10. Termination

You may stop using the Service at any time and request account deletion at support@gettingnext.com. We may suspend or terminate access for breach of these Terms, unlawful activity, or extended inactivity, with notice where practicable. Sections that by their nature should survive (including limitations of liability) survive termination.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.

12. Limitation of liability

To the maximum extent permitted by law, GettingNext will not be liable for indirect, incidental, special, or consequential damages (including lost profits, lost bookings, or loss of goodwill), and our total aggregate liability arising out of the Service will not exceed the greater of the fees you paid us in the 12 months before the claim or USD $100. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnity

If you are a Business, you agree to indemnify GettingNext against claims arising from the services you provide to your Customers, your content, or your breach of these Terms or of applicable law.

14. Governing law

These Terms are governed by the laws of Jamaica, and disputes are subject to the exclusive jurisdiction of the courts of Jamaica, without prejudice to any mandatory consumer protections that apply in your place of residence.

15. Changes

We may update these Terms as the Service evolves. Material changes will be posted on this page with an updated date and, for significant changes, notified to Businesses by email. Continued use after changes take effect constitutes acceptance.

16. Contact

GettingNext · support@gettingnext.com